Medical Billing

Back in the late 90’s, New York State’s Worker’s Compensation plan announced that they were changing pay rates on most services provided to workers throughout the state. I went to a meeting about a week afterwards where people were discussing the problems they believed were coming, and wondering how they were going to submit claims. […]

Most of what is done in patient accounting (aka patient financial services) is fairly simple and routine. The days of only paper claims are gone (but not totally eliminated). These days, if registration has done its job, and the departments have done their jobs, and your charge master is up to date, most of the […]

As a consultant, every once in a while I’m asked to come in and assume the position of interim director of patient financial services. There’s a difference between going into a position where you know you’ll only be there for so many weeks as opposed to knowing that you’re coming in as a permanent employee. […]

Here’s a common scenario played out in business offices across the country. The words are different but the issue is the same; this one is health care related. Photo by Denny Müller on Unsplash A phone call comes in and your staff person picks it up. “Hello, this is Mary. How may I help you?” […]

Medical billing in general is pretty easy stuff. These days, most bills go out automatically, priced and coded. Where problems occur is when the coding is off; it either delays bills going out or it causes insurance companies to reject them, which affects cash collection. TheeErin via Compfight Incorrect coding crosses many borders. It could […]