As a consultant, every once in a while I’m asked to come in and assume the position of interim director of patient financial services. There’s a difference between going into a position where you know you’ll only be there for so many weeks as opposed to knowing that you’re coming in as a permanent employee. […]

It’s time for someone to stand up for the patient accounting manager, supervisor, director, team leader,… whatever position you happen to occupy at this point, stand up and give yourself a pat on the back from me. If I could, I’d round all of you up and take you all out to lunch at a […]